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< Back to Article ListUser Guide: Allowing Odoo to send email via Microsoft 365
Last updated: 25 September 2023 at 16:43:21 UTC by Junari Assistant
Microsoft now requires a special configuration in order to allow external applications such as Odoo to send and receive emails through Microsoft 365.
There are two parts to getting this set up:
Use the Microsoft 365 Admin Centre to create an "App Registration", and obtain a "Client ID" and "Secret" which will then be entered into Odoo.
Install an outlook specific app in Odoo to allow it to connect to Microsoft 365 using the new authentication method
Information Required
You'll need the following information (provided by Junari support) to be able to complete the below steps:
Your Odoo system address (e.g. https://mycompany.odoo.com)
1. Configuration of Microsoft 365
You must have Microsoft 365 Administrator rights to complete the below steps
Log in to your Microsoft Azure Active Directory account
Go to the App Registrations area
Create a new app registration
Fill in the details as per the below screenshot
For the Redirect URI, enter your odoo system URL, with "/microsoft_outlook/confirm" on the end of it,
e.g. https://mycompany.odoo.com/microsoft_outlook/confirm
Click the Certificates & Secrets menu on the left-hand side of your newly created app.
Click the New Client Secret button to generate a Client Secret. Set the expiry date to 24 months (the maximum)
Once generated, click the Copy button to copy the Client Secret value (as shown below) and paste it into e.g. Notepad
Back on the application overview, copy the Client ID as shown below and paste that into Notepad as well
We now need to give this new app certain permissions. Please follow the steps below:
On your app, click Click API Permissions -> Add a permission
Select Microsoft Graph and then Delegated Permissions
Add the following permissions:
SMTP.Send
IMAP.AccessAsUser.All
Grant the "Odoo" Email user access to the app
We now need to give the odoo@yourdomain.com user access to the app
Click the Managed application in local directory option on the app overview page
Click Users + groups
Click Add, and search for the odoo@ email user (or whatever user you have configured for email access)
Add the odoo@ user to the list of users
Make sure you click the Assign button to confirm the assignment.
Now please provide Junari with the following information:
App Client ID
App Client Secret
The email address of the user that you have given access to the app
2. Odoo Configuration
This will generally be done by Junari, or someone else with "Settings" rights on the odoo system
First, install the microsoft_outlook and fetchmail_outlook Odoo modules
Then go into General Settings and fill in the Outlook Credentials using the Client ID and Client Secret gathered above
Now we can configure the email server. Enable developer mode and add/update an incoming email server.
Tick the "Outlook" checkbox, then click the "Connect your Outlook Account" option
Log in and accept the permissions request