Office 365: Configuring a user for Odoo Online / Odoo.sh Email

In order to use Office 365 with Odoo Online or Odoo.sh hosting, we need to configure an email account for it to use for sending / receiving email.

Create a new Office 365 User

In Office 365 Admin, go to Users -> Active Users and create a new user

• Call it "Odoo" or something similarly memorable

• Set its email address to odoo@yourdomain.com

• It only requires User access (no admin rights)

• Set a password for it

Grant Send-As permission for all users that need to send through Odoo

In order for your system to be able to send messages as users on your domain, the new Odoo user needs permission to send as those users.

To enable this, you need to go into each user, and click the "Send As Permissions" option

And add your new "Odoo" user, so that Odoo can send using that user's email address

You'll need to repeat the above for all users on your Microsoft 365 domain that need to send through Odoo

Please note that there is often a delay between changing the above settings, and them taking effect in the Microsoft mail infrastructure, so don't worry if the change doesn't seem to work immediately

When all users have been configured as above, please provide the Office 365 username and password for the new Odoo user to Junari support so they can configure it in your Odoo system.