Deactivating a User Account

When a member of staff leaves, rather than deleting their user account, it is useful to de-activate them, so that their history is preserved, but they can no longer log in to the system, and you are no longer charged for the user licence.

Deactivating a User Account

Click on the Configuration button on the toolbar, then click Manage Users

Click on the user you want to deactivate, then click the Edit button

Un-check the "Active" checkbox for the user, then click the Save button

The user is now deactivated, so:

• They will no longer be able to log in

• You will no-longer be billed for the user

• Their historical data will be preserved